Itbuyersguide

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Read This Guide and You’ll Discover:

  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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"Professional, knowledgeable, and genuinely care about our business. They explain everything in terms we can understand and never leave us in the dark."
Kaseya is always quick to respond and incredibly reliable. Their team’s expertise and professionalism make a real difference, and we couldn’t be happier with our decision to switch
Kaseya consistently delivers prompt and efficient service whenever issues arise. Compared to other firms we’ve worked with, their team stands out for its deep expertise, faster response times, and strong ...
Kaseya has been fantastic to work with—responsive, knowledgeable, and always willing to go the extra mile. We feel confident knowing our systems are in their hands
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